When used effectively protocol can:

• Increase the effect of the networking activities of an organisation. Protocol gives a professional structure to relationship management, to achieve access to the ‘right’ networks and a reciprocal relationship with the most valued stakeholders.

• Deepen relationships. In our world there is so much focus on pragmatism in building relationships – protocol focuses on the common ground to gain value.

• Be used as a valuable tool in a post COVID-19 era, where the need for space and time to build real and authentic relationships is well understood.

The book defines how tested values perfectly fit in today’s society, where modern organisations want to build effective relationships and communities.

This book is focused on developing an increasingly vital expertise for professionals who deal with complex relationship management issues on a strategic and tactical operational level. They come from different fields, such as government institutions, non-profit organisations and commercial environments.

This book also gives protocol officers a contemporary approach towards the application of protocol. It is not designed as a complete guide to all the rules of protocol, but it describes how to translate the context into a tailor-made protocol for each meeting or event. The book explains protocol as a flexible method to handle unique situations.

Protocol is presented on four levels: the ‘why’ of protocol; the strategic and tactical level; the practical implementation; and the execution of protocol.

Protocol to Manage Relationships Today is written by Europe’s foremost protocol experts with collective years of experience with the management of networking meetings and events at the highest level.