William Hanson
Executive Director & Owner
William joined The English Manner in 2008 before taking ownership in 2019. He is widely regarded as the freshest and most trusted authority on etiquette and civility, with his relative youth and old-fashioned values making him an arbiter of modern manners.
Based in London, William’s work sees him teach in the UK and all over the world, including in Europe, America, China, south-east Asia and GCC countries. He is a trusted advisor and trainer to many official households, embassies, businesses and academic institutes…
Jo Bryant
Etiquette Tutor
Described by The Telegraph as ‘the empress of etiquette’, Jo joined The English Manner in 2019 from Debrett’s, where she spent over a decade as a tutor and the editor of more than fifteen acclaimed books on etiquette and modern manners.
Jo has worked with leading restaurant and hospitality groups, luxury retail brands, top concierge agencies and exclusive education specialists, along with private clients from all over the world…
Diana Mather
Etiquette Tutor
A former BBC newsreader, Diana has decades of first-rate communication and presentation skills.
In the mid-eighties, Diana moved from a successful career in broadcasting to begin training in personal brand and media skills.
When the British parliament was first televised, Diana was one of the first people to help politicians improve their overall public performance…
Alexandra Messervy
Founder
Previously a consultant to the world-famous finishing school, Lucie Clayton, Alexandra brings over thirty years of experience in etiquette, protocol and event planning and began her career in the Royal Household of Her Majesty Queen Elizabeth II.
Alexandra enhanced her entertaining and social skills development knowledge working latterly for other members of the Royal Family and on several well-known charitable committees before founding The English Manner in 2001…
Steven Moore
Historical Advisor
Steven is a well-known and respected voice on tableware and its history, as well as a proven creative force in their contemporary manufacture, design, marketing and retail.
Steven has worked as an antiques dealer, auctioneer and museum curator and is a published author and writer for magazines such as Country Life, Gardens Illustrated, and World of Interiors.
He is best known for his appearances on the BBC’s antiques programming, particularly Antiques Roadshow, where he has been a regular expert since 2003, and Antiques Roadtrip, since 2019…
Viviane Martins
Executive Director & Owner
Viviane is a successful businesswoman who prior to joining The English Manner ran several education and lifestyle businesses.
She is a qualified fashion designer, having graduated from the Istituto Marangoni and as a stylist from the Australian Style Institute.
Viviane divides her time between Singapore, Hong Kong and Melbourne, which makes her ideal to handle all business development and management for The English Manner in Asia.
William Hanson
Executive Director & OWNER
William joined The English Manner in 2008 before taking ownership in 2019. He is widely regarded as the freshest and most trusted authority on etiquette and civility, with his relative youth and old-fashioned values making him an arbiter of modern manners…
Jo Bryant
Etiquette Tutor
Described by The Telegraph as ‘the empress of etiquette’, Jo joined The English Manner in 2019 from Debrett’s, where she spent over a decade as a tutor and the editor of more than fifteen acclaimed books on etiquette and modern manners…
Diana Mather
Etiquette Tutor
A former BBC newsreader, Diana has decades of first-rate communication and presentation skills.
In the mid-eighties, Diana moved from a successful career in broadcasting to begin training in personal brand and media skills…
Alexandra Messervy
Founder
Previously a consultant to the world-famous finishing school, Lucie Clayton, Alexandra brings over thirty years of experience in etiquette, protocol and event planning and began her career in the Royal Household of Her Majesty Queen Elizabeth II…
Steven Moore
Historical Advisor
Steven is a well-known and respected voice on tableware and its history, as well as a proven creative force in their contemporary manufacture, design, marketing and retail. Steven has worked as an antiques dealer, auctioneer and museum curator and is a published author and writer for magazines such as Country Life, Gardens Illustrated, and World of Interiors…
Viviane Martins
Executive Director & Owner
Viviane is a successful businesswoman who prior to joining The English Manner ran several education and lifestyle businesses.
She is a qualified fashion designer, having graduated from the Istituto Marangoni and as a stylist from the Australian Style Institute.
Viviane divides her time between Singapore, Hong Kong and Melbourne, which makes her ideal to handle all business development and management for The English Manner in Asia.
courses and training
We have an extensive range of options available to suit our broad range of clientele.
- Online training videos to purchase or rent
- In person and online Train the Trainer options
- Business protocol, social etiquette and much more