We provide various solutions for brands and businesses, including etiquette training for businesses, protocol consultancy and cross-cultural awareness reports. Recent clients include royal protocol departments, ministries of foreign affairs, diplomatic institutes, fashion houses, hospitality groups and technology brands.
It is well known that people do business with people and so we strongly believe that polite, efficient and effective interaction can enhance and improve a company’s bottom line and chances of success.
Please get in touch and let us know how our training and consultancy services can help your organisation.
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Ahead of an event for key stakeholders in London, attended by several titled dignitaries from the UK and abroad, The English Manner was asked to advise on the correct form and protocol, delivering a bespoke protocol bible for the event.
We provided in-depth training in global dining etiquette and customs around the world, focussing on Middle Eastern, African and Asian countries. The training included how to deal with caterers, complex dietary requirements and service styles.
Together with our partners Protocolbureau we delivered a five-day course in Diplomatic Ethics and Protocol. We trained participants in topics such as: how to correctly advise on sensitive matters, write protocol briefings for ministers, design seating arrangements, determine greeting procedures, and advise on speech protocol.
In partnership with Competence HR, over six weeks we delivered an intensive training in international protocol and etiquette for the Institute of Capability Development, Diwan of the Royal Court in Oman.
Ahead of a trip to China and Hong Kong, the hospital asked The English Manner to deliver a training in cross-cultural awareness to the delegates who were scheduled to travel. Topics included: greetings, patois, taboos, gifting and communication styles.
The focus of the training was to empower the Sephorians based at the Middle East head office with techniques for interacting effectively with a range of stakeholders across the business to enhance business relationships.
Known for its contemporary take on traditional men’s clothing, we were pleased to be asked to train staff of SuitSupply’s flagship London store in interpersonal skills for retail.
The English Manner was asked to provide feedback and service modifications for a leading London hotel who were relaunching its afternoon tea service. After these were given and adopted, we provided several two-hour training sessions for staff.
The restaurants wanted to introduce the service of a traditional Japanese drink at certain points during the evening service. Our team produced a guide on serving, presenting and consuming the alcoholic drink correctly.
We work with brands and organisations to provide detailed and tailored protocol advice ahead of events, marketing activations and launches giving them reassurance that key stakeholders from many different countries, faiths and backgrounds are treated with respect and charm at all stages.
We'd be delighted to chat with you to find out how our range of services and solutions would be of help.
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