1200
627
Written by Ziying Zhou
The English Manner, The UK’s Leading Etiquette and Protocol Training Institute
310
310
Read it in 3 minutes
Ziying joined The English Manner in 2024 and specialises in business etiquette, cross-cultural communication, and real-world corporate practices. She brings her broad experience from her decade-long investment banking and corporate banking career across the UK and UAE.
Connect with Ziying Zhou on LinkedIn Follow Ziying Zhou on Instagram11 November 2024
You only have one chance to make a first impression and, once made, it can be incredibly challenging to change. To ensure your initial impact is memorable, let’s explore the key components that shape it.
Research by Albert Mehrabian reveals that only 7% of our feelings and attitudes are conveyed through the words we use, while 38% comes from tone of voice, and a significant 55% is derived from body language. This highlights a crucial fact: much of our communication is non-verbal. People often focus more on what they perceive and feel about you, rather than just your words.
Here are five tips to help you make a lasting impression:
The saying ‘dress the way you want to be addressed’ holds especially true when it comes to first impressions. The psychology behind dressing well is simple: when you look good, you feel confident. Think about how you feel in your favourite suit or dress compared to casual clothes – there’s a notable difference. Remember, people form opinions based on your appearance. If you can’t take care of your own presentation, how can they trust you with other responsibilities?
Eye contact is a powerful form of communication; it conveys that you value the person you’re speaking with. Be mindful of cultural differences, however, as excessive eye contact can be perceived as disrespectful in some contexts. Generally, maintaining eye contact demonstrates confidence and shows that you care. And a genuine smile? It can dissolve barriers and foster connections as people are naturally drawn to positivity.
Social interactions are often assessed through two key dimensions: warmth and competence. Research from the Stereotype Content Model indicates that perceived warmth – trustworthiness and friendliness – can significantly enhance how others view you. When you exude warmth, people are more likely to trust and engage with you. Remember, no one wants to do business with someone who seems cold and distant.
In today’s digital age, one of the greatest irritations is seeing people glued to their phones during conversations. Checking your device while someone is speaking sends a clear message: their presence is less important than your social feeds. Make a conscious effort to be fully present as it shows respect and enhances the quality of your interactions.
Your posture is often one of the first things others notice about you. It communicates your level of interest and confidence. Be mindful of how you carry yourself – open, confident body language can speak volumes about your demeanour. Slouching or closed-off postures can suggest disinterest or insecurity, so stand tall and engage with assurance.
By incorporating these tips into your interactions, you’ll not only make a lasting impression, but also foster deeper connections with others. First impressions matter and, with a little effort, you can ensure that yours resonates positively.
Whether you wish to gain some social polish or some added confidence for your professional life, you’re always welcome at The English Manner, online or in person.
