Course summary

Private in-person etiquette training in London, in any area of etiquette, protocol and social skills of your choice, at a time and date to suit you with one of our expert tutors.

These sessions are ideal for those who wish to enhance their learning and have the personal attention of the tutor in a physical training room.

We’ll ask for your motivations, goals and which topics you’d like to study on booking confirmation.


Course information




The Sloane Club
52 Lower Sloane Street
London SW1W 8BP

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From £700 per half-day session

Reduced rates available for multiple sessions

  • Half or full-day sessions
  • Light refreshments throughout
  • Private training room
  • Printed or digital certificate available upon request

Why choose private training?

Working on a one-to-one basis with your choice of tutor enables a stronger connection between both parties and has been proven to increase learning and retention of the content taught.

Choosing to learn in a more intense, private environment suits those who want immediate results and don’t wish to wait for one of our group masterclasses or live online group courses.

You may be starting a role in a different industry and wish for some confidence as you climb the corporate ladder; you may find yourself moving into new social circles; you may be new to or visiting the UK – whatever your motivations, during your private etiquette training in London, your tutor will work closely with you during the sessions to give you bespoke and individual tuition.

Syllabus options

Upon registration, we will ask you which of these topics you wish to focus on during your time with us.

  • How and when to greet
  • Meeting people from other cultures
  • Introducing yourself and others
  • Use of first names
  • Small talk and big talk
  • Mannerly mingling
  • Breaking away and moving on
  • Remembering names
  • How to cope when you forget a name
  • Bystanders and strangers
  • Assisting with coat
  • Developing winning eye contact
  • How to leave a boring conversation
  • Sitting straight
  • Standing tall
  • Carriage and gait
  • Making an entrance
  • Leaving a lasting impression
  • Understanding everyday body language
  • Lifts/elevators and stairs
  • Understanding dress codes
  • White tie (full evening dress)
  • Black tie (evening dress)
  • Morning dress
  • Lounge suits / business dress
  • Smart casual / business smart casual
  • Come as you are / business casual
  • Town vs country
  • Navigating the place setting
  • British vs American place settings
  • Cutlery, crockery, glassware and linens
  • How to hold cutlery and glassware correctly
  • Napkin etiquette
  • Posture for dining
  • Tricky foods
  • Drinking politely and tasting wine
  • Condiments and sauces
  • Arriving and leaving the table
  • Passing the port
  • Toasts and speeches
  • Seating charts and plans
  • Styles of table service
  • The pace of dining
  • A businessperson’s props and accessories
  • Exchanging contact information
  • High vs low context cultures
  • Corporate culture
  • Taking and receiving compliments
  • Meetings while munching
  • What to order when you’re the guest
  • Paying the bill with style
  • Responding to corporate invitations
  • Gift giving
  • Welcoming overseas visitors
  • Personal branding
  • Correct form for the modern age
  • Email etiquette
  • Video conferencing
  • Power signals and body language
  • Seating dynamics

Available tutors

For private in-person etiquette training, the choice is yours...

Image of William Hanson

William Hanson

William joined The English Manner in 2008 before taking ownership in 2019.  He is widely regarded as the freshest and most trusted authority on etiquette and civility, with his relative youth and old-fashioned values making him an arbiter of modern manners.

Based in London, William’s work sees him teach in the UK and all over the world, including in Europe, America, China, south-east Asia and GCC countries. He is a trusted advisor and trainer to many official households, embassies, businesses and academic institutes.

Favourite topics to teach: Business protocol, correct form, dining etiquette, interpersonal skills.

Image of Jo Bryant

Jo Bryant

Described by The Telegraph as ‘the empress of etiquette’, Jo joined The English Manner in 2019 from Debrett’s, where she spent over a decade as a tutor and the editor of more than fifteen acclaimed books on etiquette and modern manners.

Jo has worked with leading restaurant and hospitality groups, luxury retail brands, top concierge agencies and exclusive education specialists, along with private clients from all over the world.

Favourite topics to teach: Deportment and posture, dining etiquette, interpersonal and social skills, wedding etiquette

Diana Mather

A former BBC newsreader, Diana has decades of first-rate communication and presentation skills. In the mid-eighties, Diana moved from a successful career in broadcasting to begin training in personal brand and media skills.

Having joined The English Manner in 2011, Diana works globally with a range of our clients including members of parliament, lawyers and television and radio presenters.  She is the author of eleven books, including four children’s books.

Favourite topics to teach: Afternoon tea, public speaking, social skills and confidence.

Steven Moore

Steven is a well-known and respected voice on tableware and its history, as well as a proven creative force in their contemporary manufacture, design, marketing and retail. Steven has worked as an antiques dealer, auctioneer and museum curator and is a published author and writer for magazines such as Country Life, Gardens Illustrated, and World of Interiors.

He is best known for his appearances on the BBC’s antiques programming, particularly Antiques Roadshow, where he has been a regular expert since 2003, and Antiques Roadtrip, since 2019.

Favourite topics to teach: Afternoon tea, antiques and ceramics, conversation skills, dining and tableware etiquette.

Ziying Zhou, Etiquette Tutor

Ziying Zhou

Ziying joined The English Manner in 2024 and specialises in business etiquette, cross-cultural communication, and real-world corporate practices. She brings her broad experience from her decade-long investment banking and corporate banking career across the UK and UAE.

Originally from China, Ziying holds three degrees from leading British institutions, including a master’s degree from Imperial College London. She also served at the United Nations office in Vienna.

William is a cornucopia of knowledge and its a pleasure to attend his webinars. He weaves history and historical practises into the content which makes it so interesting and then throws light on how to navigate things in the modern day. Thank you William.

— Nisha Gupta, August 2021

image representing Nisha Gupta, August 2021

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For those who wish to learn in the company of other like-minded people, why not join one of our one-day masterclasses, such as our next Social Etiquette course in central London?

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If you have any questions regarding our private in-person etiquette training and coaching, please do not hesitate to ask.

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