Faculty & Staff
Our tutors are truly the finest in their field. They are handpicked for their extensive knowledge and enthusiasm. Not only do they know their subjects inside out but also they are able to deliver and teach to a wide-variety of audiences, from private masterclasses to large seminars.
All our tutors have either published their own works on their subjects, appeared in the media to comment on such matters or have previously worked at the top of their field of expertise.
For more information about our tutors, see below.
Alexandra Messervy FRSA - Chief Executive & Founder
Previously a consultant to the world famous finishing school, Lucie Clayton, Alexandra brings over thirty years’ experience in etiquette, protocol and event planning and began her career in the Royal Household of Her Majesty The Queen. Alexandra enhanced her entertaining and social skills development knowledge working latterly for other members of the Royal Family and on several well-known charitable committees before founding The English Manner in 2001. During her career, she has regularly consulted with VIP residential households and hospitality clients in the areas of staffing, training, planning and management and is recognised for her attention to detail and exceptionally high standards. Alexandra was invited to become a Fellow of the Royal Society of Arts in 2001 in recognition of her contribution to education.
Diana Mather - Director & Senior Tutor
Formerly a BBC newsreader, Diana brings years of first-rate communication and presentation skills. In the mid-eighties, Diana left her successful career in broadcasting to start training in etiquette and media coaching. In 2005 she was asked to devise a ‘finishing’ programme to improve manners for young ladies and a year later she introduced the first finishing school for gentleman, in Scotland. Diana works all over the world with a wide-range of clients that include MPs, senators, lawyers and TV presenters as well as organisations such as BT, Royal SunAlliance, BBC TV, health authorities and privatised utilities. She is the author of seven books, including two for children and her latest 'Secrets of Confident Communicators'.
William Hanson - Etiquette Tutor
William joined The English Manner in 2008, following a spell working in PR where he was tasked with organising luncheons and dinners for dignitaries, politicians and academics. He has worked with and advised large companies such as Bentley, Champagne Bollinger, Green & Black's, National Lottery, Saudi British Bank and the Supreme Court. He has worked within VIP households and trained business professionals, school children, and diplomats alike. A perennial face and voice on the BBC, William comments on matters of taste and critiques social trends for a wide-range of media outlets including BBC Radio 2, The Sunday Times and his waspish column for MailOnline. He released the best-selling book ‘The Bluffer’s Guide to Etiquette’ in January 2014. He is a member of Protocol & Diplomacy International - The Protocol Officer's Assocation.
Emma Dupont - Etiquette Tutor
Emma moved from the Cotswolds to London in 2002 and worked in the City of London as both an Independent Financial Adviser and Mortgage Broker. Her twenty years of experience in the fast-paced business world led her to take a keen interest in the subject of etiquette and manners, how the knowledge and practice of it can greatly influence success, along with the challenges that many modern women face balancing work and family life. She relentlessly pursued a knowledge of the subject by both studying and drawing on her own experience in both English social circles and the corporate world meaning her teachings are based on a wealth of wisdom, enabling her to deliver training with both passion and empathy.
Lord Maurice Fermoy - Etiquette Tutor
Lord Fermoy joined The English Manner in 2016 as a consultant tutor in etiquette and royal protocol. His family have a long connection to the British Royal family. His grandmother was a Lady-in-Waiting to Her Majesty Queen Elizabeth the Queen Mother and subsequently Maurice was appointed Page of Honour to Her Majesty from 1982 to 1984. Lord Fermoy was educated at Eton and then passed into the Royal Military Academy, Sandhurst and was subsequently commissioned into the Household Cavalry, The Blues and Royals. His postings included that of a Troop Leader at the Household Cavalry Mounted Regiment in Knightsbridge, carrying out Queen's Life Guard duties at State Ceremonials including State Visits, The State Opening of Parliament by The Queen, The Lord Mayor's Show, The Garter Service at Windsor and The Queen's Birthday Parade on Horse Guards Parade. In 1981 he attended the Royal Wedding of Lady Diana Spencer to HRH Prince Charles, Prince of Wales. Diana's mother, Frances Shand-Kydd, was the elder sister of Maurice's father, Edmund Fermoy, thus making Maurice a first cousin of Diana, Princess of Wales. Since his life in the Army Maurice has become a successful businessman.
Camilla Hansson - Etiquette Tutor
Camilla joined The English Manner in 2015, having being inspired to work with an etiquette training company after winning the Miss Sweden competition in 2014. She has previously worked with many different brands as a spokesperson and serves as an ambassador for many charitable organisations. Camilla has experience running her own training programmes for women wishing to learn about confidence, leadership, catwalk, styling, etiquette and personal impact. She has previous corporate experience having worked with both commercial and residential real estate in Central London for many years. She undertook intense training herself prior to the Miss Universe competition in deportment, presentation and personal impact, posture and styling, positively changing her life, becoming more self-confident and developing a keen interest in helping others understand the same inner strength.
John Robertson - Household Management Tutor
John Robertson is a professional English Butler. Trained by the Ivor Spencer School for Butlers and Household Managers, London and by the Starkey Institute for Household Management, USA, John has been butler/house manager to two Forbes Billionaire List families and butler to senior members of British aristocracy. John joined The English Manner in 2003 and is also a founding member of the Charles MacPherson Academy for Butlers and Household Managers, Canada, and an Instructor at the Butler-Valet School, UK. John is also a professional Protocol and Etiquette Consultant holding certification from The Protocol School of Washington and The Etiquette and Leadership Institute. He is a member of Protocol and Diplomacy International – Protocol Officers Association and has been a featured speaker at its annual educational forums. Qualified in training staff and conducting professional seminars, John is retained by corporate and private clients including five- and seven-star hotels, management consultant firms, social clubs, private banks, private houses and yachts.
The English Manner is supported by a team of dedicated staff who liaise directly with clients and partners to assist with all aspects of their personalised requirements.
Gary Laverick - Non-Executive Chairman
As Non-Executive Chairman, Gary brings a great depth of business and financial management experience to The English Manner. He is also the CEO of a diverse, privately owned, group of companies operating in sectors such as silica sand production, bulk powder & granular product haulage, the manufacture and installation of raised access floors & floor coverings, IT hosting & data back-up services and also the provision of a wide range of business finance solutions. It’s no surprise that Gary describes himself as a "generalist rather than a specialist" and his ability to knit different skills and characteristics together is clearly of value to all the businesses with which he has involvement.
Jimmy Beale - Managing Director
As of July 2014, Jimmy Beale became Managing Director of The English Manner, having joined as Director of Operations and Educational Development in 2013. He enjoyed an illustrious career in independent school education, where his most recent role was as Headmaster of a large, co-educational day and boarding Preparatory School. Prior to his twenty years in schools, he was a policeman and then, in the education sector, worked as a Housemaster, Head of Sixth Form and then Deputy Headmaster at a prestigious day and boarding Senior School prior to moving to lead a highly successful Junior School. Jimmy will bring his experiences of education and training to the fore, creating opportunities for both children and adults to improve their skills in a wide array of fields, both at home and abroad, as well as taking responsibility for the strategic development of the company. Jimmy is responsible for The English Education, our school search and educational consultancy service.
Anna Kirkman - Executive Assistant to Chief Executive
Anna is the Executive Assistant to Alexandra Messervy with responsibility for working alongside Alexandra specifically in the development of cultural tours and personal concierge services for The English Manner's clients. With a wealth of knowledge gained over twenty years of experience as a personal assistant in both small and large organisations, and particularly working with investment bankers in the City of London, Anna has the outstanding organisation and event management skills to deliver exceptional but discrete customer service at the highest levels.
Alison Brown - Operations Manager
Alison joined The English Manner in 2016 in the role of Operations Manager. She graduated with a Higher National Diploma in Institutional Management and subsequently joined The Women's Royal Naval Service as a Supply Officer. Appointments as the Assistant Secretary Personnel at the Royal Naval Air Station, Yeovilton, Catering Officer at HMS DRAKE in Plymouth and Wardroom Mess Manager at Britannia Royal Naval College, Dartmouth followed. Alison then went to work as the Housekeeper at Government House in Hong Kong for three years before the handover to China in 1997. On return to the UK Alison entered The Royal Household as the Housekeeper at Sandringham House in Norfolk. After a short time as the Domestic Bursar at St George's House, Windsor Castle, Alison spent fifteen years as the Housekeeper at The Palace of Holyroodhouse, Edinburgh, The Queen's Official Residence in Scotland.